911, 411, 211 or 5.1:1: What could these numbers mean for your organization?
The first 911 call was made in 1968 and it is the number that is used today to get help in the event of an emergency. 411 is the number we dial for telephone directory assistance and with the use of the internet and having information at our finger tips via cell phones, I am sure 411 is not dialed as frequently as it used to be but it is still in use for those of us who like to talk to other humans and operators at the telephone directory that is.
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